Meet Our Team

We are here to serve you!

Heather Majka, Certified Social Security Claiming Strategist

Owner & Authorized Agent

Bill Rickert

Health Plan Advisor

Randall Maupin

Medicare Plan Advisor

Learn More About our Staff

"Asking for help is very difficult. Trusting someone is also a challenge.  I volunteer to help Veterans because I want everyone to access the benefits they earned without shame and be treated with dignity."
Meet Your Veteran Advocate
Tim "TJ" Jackson
  • Former US Army Sniper
  • Desert Storm Veteran​​​
  • Avid Fisherman
  • Passion for Serving Others
"Being raised by my grandmother taught me to get up early, be disciplined, to save money, and be unapologetic about being authentic. I made it my mission to help others in her name." 
Meet Your Medicare Expert
Heather Majka, CPCU, CSSCS
  • 25+ Years of Insurance Experience
  • Represents ALL Medicare Plans
  • Licensed Agent in 18 states to assist you with health and life insurance needs
  • Assisted over 10,000 Medicare Beneficiaries
  • Certified SHIP volunteer that can provide you community referrals in your area
  • Financial Peace University Leader
"I serve in the US Navy and help people with their Medicare.  I grew up in and around the business and have always had a passion for serving others. "

Meet Your Advocate and Agent Manager, Tim Majka

  • Years of Experience
  • Licensed in Many States
  • Always Smiling and Helpful
  • Represents ALL Medicare Options

About Bill Rickert

About Randall Maupin
  • Bill spent 35 years working as a senior sales executive with industry leaders such as Procter & Gamble and Solo Cup Company, as well as start -up and private equity ventures.  
  • In 2016 Bill retired and began working as s a licensed life, accident and health insurance agent as well as a Medicare specialist.  Helping people achieve their goals has always been a focus.
  • Bill, and his wife of 40 years, Deb, live have lived in Tellico Village for two years.  
  • They have 3 sons, Dan, David and Joe.  Dan, a graduate from the United States Military Academy and former Army Green Beret lives in Denver with his wife and their two children.  David, a former Army Ranger works for Tesla and lives with his wife Dafne in Reno, Nevada. 
  • Serving and giving back are very important to Bill and Deb. They live this by volunteering for several different organizations such as Operation Support our Troops America, an organization they founded to provide support for active duty military, their families and families of fallen service members.  
  • Married with two children and grandpa to two. 
  • Retired U.S. Navy Nurse Anesthetist. 
  • Lived  and enjoyed  the military experience. 
  • Now living and sharing the Medicare experience.