Why Start An Online Social Security Account?

Since 2012, the Social Security Administration has scaled back the mailing of paper statements after it established a website, My Social Security, that offered access to that information online. The agency was able to save on the costs of mailing paper records—in 2018, the total cost was $7.6 million, compared to $24 million in 2016. During those years, the cost per statement was 52 cents. 

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